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Problem 2: Galaxy S7 stopped working properly with Garmin device after an update Have the phone checked by Samsung or an independent service center. It can be bad screen assembly, or something else. If your phone remains unresponsive and you won’t be able to do these different hardware button combinations, you have a hardware issue at hand. If you can boot the phone in safe mode but not in normal mode, uninstall all apps until the issue (that prevents you from booting normally) is eliminated.

The only difference of safe mode from normal mode is that the former prevents third party apps from running.

Once you see the text “Safe mode” at the bottom left corner of the screen, release the Volume Down button.

Continue holding the button until the phone finishes rebooting.

Once the ‘Samsung Galaxy S7’ logo appears, release the Power key and immediately press and hold the Volume Down button.

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Use Google to look for a guide on how to do it.

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If you can boot the phone in download mode but not in other modes, that means that your only way out may be to flash a stock or custom firmware.

Wait until the Download screen appears.

When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume DOWN keys.

Press and then hold the Home and Volume DOWN keys, then press and hold the Power key.

You can either wipe the cache partition or do a factory reset when in this mode.

Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’.

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When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.

When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.

Press and then hold the Home and Volume UP keys, then press and hold the Power key.

Charge the phone for at least 30 minutes.

Doing so will help you tell if the problem can be fixed on your end or not. If your phone does not turn back on normally anymore (it must still be on because it’s showing a blue LED) and the screen is either unresponsive or stays black, there’s only one thing that we can suggest - boot it to alternate modes. In the past, it was slow but it would occur a few times but it would freeze. Now, i tried troubleshooting but no luck, anything actually no luck. And now there is a blue light but it’s constantly on and doesn’t go off and that didn’t happen the last time. It’s been about two weeks when this morning i was on my phone and it switched off again. it was charging and switched on and off about 3 times and finally working after.

i then left it till the next day and tried again, it didn’t work. then it was on 100%, i switched it on, went on Whatsapp and when i went out it froze and then switched off. The first time is when it was on low battery, i had put it on charge. It’s been doing this for about a month now. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.īelow are specific topics we’re bringing for you today: Problem 1: Galaxy S7 showing blue LED light but phone is not responding

If you can, kindly include the exact error messages you are getting to give us an idea where to start. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. If you don’t find any useful troubelshooting tip here, be sure to also visit our main Galaxy S7 troubleshooting page. This post brings you more S7 issues and solutions. Hello Android fans! Welcome to another #GalaxyS7 troubleshooting guide.